Privacy policies

1. Introduction

*The website www.maarlab.com, belongs to Maarlab Rethinking SLU.
NIF: B76811868
Address: Calle Ramón y Cajal 53 38006 Santa Cruz de Tenerife.
(Tenerife)
Data Protection Delegate (DPO): you can contact our DPO through the following means:

E-mail: cmp @ gce.group

Indicating in the reference "Data Protection Delegate."

2. Information and consent

By accepting this Privacy Policy, the user is informed and gives his / her free, informed, specific and unequivocal consent so that the personal data that he / she provides through the website located on the URL www.Maarlab.com (hereinafter referred to as the "Website") will be treated by Maarlab, as well as the data derived from his / her navigation and those other data that he / she may provide to Maarlab in the future.

in a clear and simple way, to facilitate your understanding, determining freely and voluntarily if you want to provide your personal data to Maarlab.

3. Obligation to provide data

The data requested in the forms of the Website are generally mandatory (unless the required field is specified otherwise) to meet the established purposes.

Therefore, if these are not provided or not properly provided, they may not be met, without prejudice to the fact that they can freely view the content of the Website.

4. For what purpose will Maarlab treat the user's personal data?

The personal data provided through the Website will be treated by Maarlab for the following purposes:

1. Data provided for booking, both through the Website and contact center (call center, email or chat) for individual or group bookings:

Manage the realization of the reservations requested by the user
Send confirmation or documentation of the reservation made
In the event of consent, the sending of commercial communications by Maarlab
Conduct analysis on the use of the Website and check users' preferences and behaviour.

2. Data provided to be released as a registered user in Maarlab:

Manage your request for discharge or discharge within the mode chosen by the user.
Verify that the user meets the requirements for discharge within the selected modality, provided that Maarlab considers it appropriate.
Treat and respond to possible requests for information made by the user.
Search for promotions that match the needs that the user selects.
For the sending of custom commercial communications by Maarlab.
Conduct analysis on the use of the Website and check users' preferences and behaviour.

3. Data provided through the form

Manage user contact and information requests through the channels available on Maarlab's websites.
Management of the request.
Conduct analysis on the use of the Website and check users' preferences and behaviour.

4. Data provided for modification and cancellation of reservations:

Manage requests for modification or cancellation of your reservation requested by the user to Maarlab.
Refer the answer to the request to Maarlab.
Conduct analysis on the use of the Website and check users' preferences and behaviour.

5. Data provided for the sending of Newsletter:

Manage the subscription and / or down of the Newsletter, made through the channel provided on the Maarlab website.

6. Data provided in the Corporate contact forms and website:

Manage user contact and information requests through the channels available on Maarlab's websites.
Management of the request
Conduct analysis on the use of the Website and check users' preferences and behaviour.

7. Data provided on the cart recovery form:

Send the reminder of the reservation not completed by the user or, where appropriate, of the searches made by the user.
Conduct analysis on the use of the Website and check users' preferences and behaviour.

5. What user data will Maarlab treat?

Maarlab will treat the following user data categories:

1. Data provided for booking, both through the Website and contact center (call center, email or chat) for individual or group and room reservations:

Identification details: name, surname, nationality.
Contact details: email address, phone number.
Transaction data on goods and services in Maarlab: Products and services acquired or for which you are interested.
Stay settings.
Economic, financial and insurance data.
Other data: data provided by the interested parties themselves in the open fields or through the call made.
Navigation data.

2. Data provided to be released as a registered user in Maarlab:

Identification details: name, surname, address and nationality.
Contact details: email address, phone number.
User and / or holder identification codes or keys.

3. Data provided through the form: cart recovery:

Identification details: name, surname, address, nationality.
Contact details: email address, phone number.
Goods and services transaction data.
Other information: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
Navigation data.

4. Data provided for modification and cancellation of reservations:

Identification details: name, surname, address, nationality.
Contact details: email address, phone number.
Goods and services transaction data.
Economic, financial and insurance data.
Other information: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
Navigation data.

5. Data provided in the Corporate contact forms and website:

Identification details: name, surname, address, nationality.
Contact details: email address, phone number.
Goods and services transaction data.
Other information: data provided by the interested parties themselves in the open fields of the forms provided on the Website or in the attached documents.
Navigation data.

6. Data provided on the cart recovery form:

Contact details: address and e-mail.

In the event that the user provides third-party data, he or she states that he or she has the consent of the third party and undertakes to transfer the information contained in the Privacy Policy to him or her, by exempting Maarlab from any responsibility in this regard. However, Maarlab may carry out periodic checks to verify this fact by taking appropriate due diligence measures in accordance with data protection rules.

6. What is the legitimacy of user data processing?

The validity of processing your personal data shall be as follows:

To make reservations, both through the Website and contact center (call center, email or chat) for individual or group and room reservations: the execution of the contract between the parties. For the implementation of web-use analysis, the legitimate interest of Maarlab
For the management of the discharge as a registered user: in the consent requested and, in the case of verification compliance by the user, as well as for the execution of analysis on the use of the web, the legitimate interest of Maarlab. However, in the event of withdrawal of their consent, this will not affect the lawfulness of the treatment previously carried out.
3. For the form: cart recovery: in the consent you are requested and you can withdraw at any time. However, in the event of withdrawal of their consent, this will not affect the lawfulness of the treatment previously carried out. For the implementation of analysis on the use of the web, the legitimate interest of Maarlab.
4. For the modification and / or cancellation of your reservation in the execution of the contract between the parties. For the implementation of analysis on the use of the web, the legitimate interest of Maarlab.
5. For sending the contact forms and Corporate website: in the consent given by the user. For the implementation of analysis on the use of the web, the legitimate interest of Maarlab.
6. For sending the cart recovery reminder: reminder: in the consent given by the user. For the implementation of analysis on the use of the web, the legitimate interest of Maarlab.

The consents obtained for the above-mentioned purposes are independent so that the user can revoke only one of them not affecting the others.

To revoke such consent, the User will be able to contact Maarlab by email Info @ Maarlab.com.

7. What will the user data be shared with?

The user's data may be communicated to:

1. Data provided for booking, both through the Website and contact center (call center, email or chat) for individual or group and room reservations:

Companies integrated or attached to Maarlab, all dedicated to the hotel sector, will need access to their data for the proper provision of the selected services. In the same way, their data will be communicated to the hotel owners, so that they know the conditions of their stay (price, dates, services included,...), some of them being located outside the European Economic Area even in countries that do not offer a level of protection of equal to Spanish) in order to be able to provide the services properly. in order to be able to provide the services properly.

2. Data provided to be released as a registered user in Maarlab:

Companies of the group to which Maarlab belongs, only for internal administrative purposes and / or for the purposes indicated above.

3. Data provided through the form: cart recovery:

Companies of the group to which Maarlab belongs, only for internal administrative purposes and / or for the purposes indicated above.

4. Data provided for modification and cancellation of reservations:

Companies integrated or attached to Maarlab, all dedicated to the hotel sector, will need access to their data for the proper provision of the selected services. In the same way, their data will be communicated to the hotel owners, so that they know the conditions of their stay (price, dates, services included,...), some of them being located outside the European Economic Area even in countries that do not offer a level of protection of equal to Spanish) in order to be able to provide the services properly.

5. Data provided in contact forms and Corporate website:

Companies of the group to which Maarlab belongs, only for internal administrative purposes and / or for the purposes indicated above.

6. Data provided on the cart recovery form: cart recovery:

Companies of the group to which Maarlab belongs, only for internal administrative purposes and / or for the purposes indicated above.

In addition, the data may be accessible by Maarlab providers, such access being necessary for the proper fulfilment of the legal obligations and / or purposes indicated above. Such suppliers shall not treat their data for their own purposes which have not been previously informed by Maarlab.

8. Data storage

Your data shall be kept for the following periods:

Data provided for the making of reservations, both through the Website and contact center (call center, email or chat) for individual or group and room reservations: they shall be kept during the contractual relationship and, after the end of the contractual relationship, during the limitation period for legal actions that may arise from it.
Data provided to release as a registered user in Maarlab: as long as the user does not revoke the consent given. However, in the event of withdrawal of their consent, this will not affect the lawfulness of the treatment previously carried out.
Data provided through the form: cart recovery: during the time required to manage your sent application.
Data provided for the modification and cancellation of reservations: they shall be kept during the contractual relationship and, after the end of the contractual relationship, during the limitation period for any legal actions which may arise from it.
Data provided in contact forms and Corporate website: they shall be kept for the period necessary to process and answer your request and, after the request has been completed, for the period of limitation of the legal actions arising from that application.
Data provided on the cart recovery form: cart recovery: they will be kept 15 days after the departure of the reservation.

9. User responsibility

The user:

It guarantees that it is over eighteen (18) years old and that the data it provides to Maarlab are true, accurate, complete and up to date. To this end, the user is responsible for the veracity of all the data that he / she communicates and will keep the information provided properly up to date in a manner that responds to his / her actual situation.
It ensures that it has informed third parties of those who provide their data, if so, of the aspects contained in this document. It also guarantees that it has obtained its authorization to provide its data to Maarlab for the purposes indicated.
It shall be responsible for the false or inaccurate information it provides through the Website and for the direct or indirect damages it causes to Maarlab or third parties.

10. Exercise of rights

The user can send a letter to Maarlab, to the address indicated in the header of this Policy, or by means of an email to info @ Maarlab.com, enclosing a photocopy of his identity document, at any time and for free, to:

Revocate the consents granted.
Get confirmation of whether personal data relevant to the user is being processed in Maarlab.
Access your personal data.
Correct incorrect or incomplete data.
Request the removal of your personal data when, for some reason, the data are no longer necessary for the purposes for which they were obtained.
Get from Maarlab the limitation of data processing when one of the conditions provided for in the data protection rules is met.
Request the portability of the data provided by the User in those cases provided for in the regulations.
Contact the Maarlab DPO through the following address: cmp @ gce.group

11. Security measures

Maarlab shall treat the user's data at all times in an absolutely confidential manner and by keeping the required duty of secrecy in respect of them, in accordance with the provisions of the implementing rules, by taking the necessary technical and organizational measures to ensure the security of its data and to avoid their unauthorised alteration, loss, processing or access, given the state of the technology, the nature of the data stored and the risks to which they are exposed.